Effective Date: January 2025
Privacy Policy
Since 1994, Dalecoast has built a reputation grounded in integrity, accountability, and operational excellence across Western Australia's infrastructure sector. We apply these same standards to protecting the personal information and commercial data entrusted to us by clients, partners, employees, and site visitors.
If you have any questions regarding our privacy policy or data management practices, please contact our team.
Data Privacy Rights
At Dalecoast, transparency and structural integrity extend to data governance. As a specialist infrastructure contractor, we protect personal, corporate, and operational data under strict regulatory compliance frameworks.
- Right to Access & Inspection:Request full disclosure and copies of all personal records and operational data maintained by Dalecoast.
- Right to Rectification & Correction:Request immediate correction of inaccurate, incomplete, or outdated personal data across our systems.
- Right to Erasure ('Right to be Forgotten'):Request permanent deletion or anonymisation of personal records where ongoing storage is no longer legally required.
- Right to Restrict Processing:Limit how Dalecoast processes your information solely to regulatory compliance or legal defence while queries are resolved.
- Right to Data Portability:Obtain your personal information in a structured, machine-readable format for transfer to another entity or for personal audit.
- Right to Object & Opt-Out:Object at any time to data processing based on legitimate interests or direct communications.
To submit a data access enquiry or exercise any of your privacy rights, please reach out to our corporate compliance team via our Contact page. We acknowledge all statutory enquiries promptly and process requests in accordance with privacy regulation timeframes.
Data Sharing & Transparency
Dalecoast shares information strictly on a need-to-know basis to support project delivery and operational safety. We engage vetted service providers—including sub-contractors, engineering consultants, and secure cloud hosts—who are bound by strict contractual obligations to process data solely under our instructions.
Information may also be disclosed to statutory authorities and safety regulators when required under Commonwealth or state law. In joint venture partnerships and consortium projects, operational information is shared exclusively for site clearances, safety inductions, and field coordination.
Dalecoast operates under an absolute no-sale commitment. We do not sell, rent, lease, or monetize client, personnel, or vendor data to third parties under any circumstances. For any questions regarding our data handling practices, please contact our privacy team.
Data Usage Policy
At Dalecoast, transparency and security underpin our operations. Below is a summary of how structural telemetry, client information, and operational metrics are gathered, utilised, and retained.
1. Operations & Service Delivery
Processing client, subcontractor, and telemetry data to execute infrastructure projects, concrete repairs, and bridge remediations.
Retention: 7 years following project completion.
2. Safety Compliance & Quality Assurance
Verifying compliance with Australian OHS regulations, environmental standards, and structural integrity audit requirements.
Retention: 10 years per statutory requirements.
3. Stakeholder Communication
Responding to tenders, sending maintenance updates, and maintaining communication with site managers.
Retention: Duration of business relationship + 3 years.
4. Analytics & Platform Improvement
Using aggregated, anonymized usage telemetry to optimise digital portals and technical documentation workflows.
Retention: 24 months in aggregated format.
5. Security & Asset Protection
Maintaining system logs, credentials, and audit records to safeguard client data and engineering drawings.
Retention: 5 years from log creation.
6. Supply Chain Management
Managing supplier capabilities, insurance certificates, and equipment records for specialist material procurement.
Retention: Active contract term + 7 years.
Have Questions About Our Policy?
Contact our privacy officer for specific data handling inquiries or compliance documents.
Data Collection Breakdown
Dalecoast maintains clear standards of data governance across all asset maintenance and civil contracting operations. Below is a summary of the four primary data categories we collect, including their operational purpose and retention standards.
1. Personal & Contact Data
Includes full legal names, corporate email addresses, phone details, company affiliations, and digital induction signatures collected during project inquiries, site clearances, and contract administration.
Purpose & Retention: Used to verify site access and manage official communications. Retained for active contract duration plus statutory audit periods.
2. Technical & Device Telemetry
Includes IP addresses, access timestamps, browser specifications, portal session logs, and access tokens automatically generated when using our web portals.
Purpose & Retention: Used to safeguard portal cybersecurity and optimise performance. Telemetry logs are purged on a rolling 90-day cycle unless flagged for security review.
3. Operational & Safety Records
Includes site induction verifications, White Card records, high-risk licences, contractor sign-in logs, safety briefing acknowledgments, and environmental quality control logs.
Purpose & Retention: Used to adhere to Western Australian Work Health & Safety (WHS) legislation. Retained permanently in project quality assurance handovers as required.
4. Contractual & Commercial Information
Includes commercial tender submissions, rate schedules, structural inspection data, invoicing milestones, bank verification records, and compliance matrices.
Purpose & Retention: Used to execute civil contracting agreements and archive asset histories. Retained for 7 years post-project practical completion.
Have questions regarding governance or privacy compliance?
Contact Privacy OfficerProtecting and maintaining Australian infrastructure since 1994.
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